UX Case Study
2021

Cura PT

Healing Journey Tracking for Physical Therapy

Design Process

Research

Narrow down topic, analyze competitors and conduct user research using various research methods

Understand

Understand empathize with user needs, problems, and goals by creating personas, empathy maps, and journey maps

Design

Started with storyboarding, interaction models, wireframe sketching, ui design and prototype

Evaluate

Perform usability testing based on wireframe sketches and also the full prototype

Problem

Physical Therapists are disconnected with their patients’ healing journey out of the office. This leads to the hindering of patients' injury healing process.

Value Proposition

Cura PT is an ecosystem of wearable devices and mobile services that enables physical therapy practitioners to remotely monitor their patients while they share their daily progress during their healing journey, unlike The Ready State, Physera, or MedBridge Go apps.

Data Scope

45 interviews

With highly experienced physical therapists, real-life patients, PT aides and front desk staff

102 responses

In total for a paper patient survey, an online patient survey and an online physical therapist survey

10+ hours

Field visits, observing and shadowing physical therapy offices

Meet the Docs

Key Partners from Start to Finish

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Dr. James Harrison
PT, DPT
Physical Therapist
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Dr. Jon Amato
PT, DPT, OCS, CSCS
Physical Therapist
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Dr. Kyle Globyshutz
PT, DPT
Physical Therapist
Insightful Quotes

What do they really say?

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"A patient’s lifestyle factors play a huge role in hindering the healing progress—which we don’t know of once they leave the office."

Dr. Jon Amato
Physical Therapist
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"I feel great visiting at the office. Once I leave I get pain in my knee and I don’t know whether to rest or exercise to make it go away!"

Anonymous
ACL injured patient
From physical therapists

Interview Data

30% knee injuries

Out of the injuries that patients are diagnosed; with 30% are knee injuries like ACL or meniscus

1-2x per
week

Physical therapists see their patients ideally 1-2x per week for maximum healing benefit

20 min per
day

Patients should dedicate at least 20 minutes per day to complete prescribed exercise routine

48 responses

Patient Online Survey

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60% are in pain without physical therapy
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80% agree that physical therapy helps them live a better life
50 responses

In-Person Patient Paper Survey

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60% Agree

"It would be useful to track/log pain throughout the week and share to my physical therapist"

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70% Agree

"I feel better when communicating my concerns with my physical therapist"

User Studies

Meet Patient Penny

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Persona

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Empathy Map

 

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Journey Map

  

User Studies

Meet Doctor Dan

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Persona

  

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Empathy Map

   

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Journey Map

  

Ideation

Solutions

How it started

During my field research visits, I collaborated with physical therapists for both the doctor's and patient's needs. I began ideating solutions and what features would be necessary for both the doctor and patient from my research data. As I shared my ideations, I received excellent feedback from the physical therapists. They shared their valuable medical knowledge to ensure I knew the proper anatomical function, terms, vocabulary, and the ins and outs of the human body healing in physical therapy.

Designing & Usability testing

High-Fidelity Wireframes

Usability Testing through paper prototype

I focused on sketching the high-fidelity user interfaces as clear as possible for usability testing before designing the user interfaces and prototype digitally — pencil before pixel. Using these high-fidelity wireframes as a paper prototype, I gained valuable feedback from patients and physical therapists at my next on-site field visit.

Storyboarding

Design Fiction

Connecting Cura Knee Sleeve to the App

Penny’s physical therapist, Dr. Dan highly recommends using a wearable smart sleeve for her ACL knee injury at the start of her day. She puts it on her injured knee and syncs to the paired mobile app.

During Exercises

Penny starts her doctor recommended exercises on the app while her smart knee sleeve tracks her biometrics.

After Each Exercise

After completing each exercise, Penny sends a pain report to her doctor if she felt any pain while completing an exercise.

After Completing All Exercises

After completing all exercises, Penny can check on her activity stats which are being tracked by the wearable smart knee sleeve.

Doctor's View on Tablet App

Dr. Dan receives a pain report notification from Penny where he is able to see what exercise she was doing while having pain.

mobile & tablet examples

Information Architecture

Weekly

Agile UX Sprints

Using the Agile UX Method, I created weekly objectives which documented what I built, measured, and learned. This method was extremely effective in getting the project done in the 12-week time.

For the doctor

Tablet UI Design

For the patient

Watch UI Design

For the patient

Mobile UI Design & Prototype

Heal Better

Cura PT mobile app for patients helps patients effectively keep track of their healing journey while receiving physical therapy.

Explore the prototype